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Testing compliance checks done

The Government today completed enforcement operations at Block 6 of Hanford Garden in Tuen Mun and Goldwin Heights at 2 Seymour Road in Mid-Levels, which were earlier included in compulsory testing notices.   The Civil Service Bureau conducted the Tuen Mun enforcement action from around 8.30am to 11.30am, while the Central & Western District Office carried out the Mid-Levels operation from around 8am to 11am.   Both actions were conducted together with Police and the Department of Health.   The Government arranged for staff to verify the testing certifications of people subject to compulsory testing at the buildings’ entrances and exits.   During the operations, the test records of about 200 people in Block 6 of Hanford Garden and about 430 people in Goldwin Heights were checked.   As a result, seven people in total were found to have violated the compulsory testing notice and were issued with a compulsory testing order.    A fixed penalty notice of $10,000 was also iss

Alfred Sit visits 1823 centre

Secretary for Innovation & Technology Alfred Sit today visited the 1823 Government Call Centre to thank those handling public questions and complaints about government services.   Managed by the Efficiency Office, the 1823 centre provides one-stop round-the-clock service to answer enquiries for 23 participating departments and receive complaints, suggestions and compliments on all government services.   Mr Sit said that public demands for 1823 services are on the increase, in particular epidemic-related enquiries. In 2020, it received some 4.74 million calls and 500,000 emails and text messages from the Tell me@1823 mobile app.   He encouraged 1823 staff to serve the public with dedication on the front line to foster communication between the Government and the people.   In fighting COVID-19, the 1823 Government Call Centre supports related hotlines including the COVID-19 hotline for the Department of Health, the CuMask+™ hotline, the Universal Community Testing Programme hotline and the Return2hk Scheme hotline.   While according priority in handling calls related to the pandemic, 1823 maintains normal services as far as possible.
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